(+91) 777 795 4132
404/B, SSH, Harni
Vadodara, Gujarat
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(+91) 777 795 4132

RAS Technology Solutions - Refund Policy

Effective Date: 26th July, 2023
Thank you for choosing RAS Technology Solutions ("we," "our," or "us"). We are committed to delivering high-quality software products and services to our customers. This refund policy outlines the conditions under which you may be eligible for a refund of your purchase. By using our software or services, you agree to this refund policy in full.
    1. Software Refunds
  • 1.1 Eligibility: We offer a 30-days money-back guarantee for our software products. To be eligible for a refund, you must request it within 30 days from the date of purchase.
  • 1.2 Valid Reasons: Refunds are granted for the following valid reasons:
    • a. Technical Issues: If our software fails to perform its essential functions despite meeting the system requirements, and our technical support team is unable to resolve the issue within a reasonable time.
    • b. Misrepresentation: If our software's features or capabilities significantly differ from what was advertised on our website or promotional materials.
  • 1.3 Ineligibility: You are not eligible for a refund under the following circumstances:
    • a. Change of Mind: We do not provide refunds for simply changing your mind or deciding that you no longer require the software.
    • b. Unauthorized Use: Refunds will not be granted if we find evidence of unauthorized use, piracy, or copyright infringement.
    • c. Failure to Meet System Requirements: It is your responsibility to ensure that your system meets the minimum requirements for running our software. Refunds will not be issued if your system fails to meet these requirements.
    2. Service Refunds
  • 2.1 Eligibility: Refunds for our services are assessed on a case-by-case basis, depending on the type and nature of the service provided.
  • 2.2 Valid Reasons: Refunds for services may be granted under the following valid reasons:
    • a. Non-Delivery: If we fail to provide the service as described within the agreed-upon timeframe.
    • b. Unsatisfactory Service: If the service delivered does not meet the quality or standards that were agreed upon.
  • 2.3 Ineligibility: You are not eligible for a refund for services if:
    • a. The service has been fully performed and delivered as described.
    • b. The service did not meet your expectations, but it was delivered as initially agreed upon.
    3. Refund Process
  • To request a refund, please contact our customer support team at inquiry@rastechsolution.com with your purchase details and the reason for the refund request. We will review your request and respond within 7 business days.